jbuzz Privacy Policy

01 Introduction and Scope

jbuzz is a trusted online betting and casino platform in Bangladesh. We place the highest importance on protecting the privacy and personal information of our users. This privacy policy explains how jbuzz (referred to hereafter as "we", "us", or "the platform") collects, processes, stores, and protects the personal information of users of our website jbuzz.cam.

This policy applies to the jbuzz.cam website and all related services. By registering on or using our platform, you agree to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.

Our privacy policy is governed by the principles of fair information practices. We collect only the information that is necessary to provide our services. To protect your privacy, we use industry-standard SSL encryption and security measures.

02 Types of Information Collected

jbuzz collects various types of information, divided into the following categories:

2.1 Personally Identifiable Information

• Full name (in Bengali or English)
• Date of birth (for age verification — our platform is only for those aged 21 or above)
• National ID or passport number (for identity verification purposes)
• Email address
• Current address

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking number (for transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Login time, logout time, and session duration
• Browsing activity and click data on the website
• Information collected through cookies and tracking technologies

2.4 Gaming Activity Information

• Betting history and amounts
• Game preferences and play patterns
• Win and loss records
• Bonus usage information

03 How Information Is Collected

We collect your information in the following ways:

3.1 Information You Provide Directly

When you register on jbuzz, update your profile, request a deposit or withdrawal, or contact our customer support, you provide your information directly. This information is essential for the smooth operation of our services.

3.2 Automatically Collected Information

When you browse our website, our servers automatically log technical information. This includes your device type, IP address, browser information, and your activity on the website. This information is used to improve site performance and ensure security.

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies. Detailed information on this is provided in section 7 of this document.

04 Purpose of Using Information

jbuzz uses the information it collects only for specific and legitimate purposes, as follows:

05 Data Storage and Security

5.1 Security Measures

jbuzz uses industry-standard security technology to protect your personal and financial information. SSL encryption is active on our platform, which encrypts all data exchanged between your browser and our servers. As a result, even if any third party intercepts your data, it remains unreadable.

5.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a specified period for the purposes of meeting legal obligations, preventing fraud, and resolving disputes. After the retention period ends, the data is securely deleted.

5.3 Response to Data Breaches

If there is any reason to suspect a data security breach, we will notify affected users as quickly as possible and take the necessary corrective action. Our security team monitors systems around the clock.

06 Sharing Information with Third Parties

jbuzz never sells or leases your personal information for commercial purposes. Information may be shared with third parties only in the following limited circumstances:

6.1 Payment Service Providers

Necessary financial information is shared with bKash, Nagad, Rocket, and associated banks to process transactions. This sharing of information is limited solely to the purpose of completing your transaction.

6.2 Game Software Providers

Our platform features games from various providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt. The minimum necessary information may be shared with them for the smooth operation of games and verification of results.

6.3 Legal Obligations

We may be legally required to disclose information in response to a valid legal order, court order, or legitimate request from a government authority. In such cases, we will endeavour to notify you within the limits permitted by applicable law.

6.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, in such cases the new entity will also be required to comply with this privacy policy.

07 Cookie Policy

Cookies are small text files stored in your browser that help our website remember your preferences and improve your experience.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for the basic operation of the website. Without these, the site cannot function properly.
• Functionality Cookies: Remember your language preferences and login information so you do not have to re-enter them each time.
• Analytics Cookies: Used to understand site traffic and usage patterns, which helps us improve our services.
• Security Cookies: Used to detect unauthorized access and fraud.

7.2 Cookie Controls

You can accept or reject cookies by going to your browser settings. Please note, however, that disabling essential cookies may disrupt some important functions of the website.

08 Your Rights

Every user of jbuzz has the following rights regarding their personal information:

• Right of Access: You may request a copy of your personal information stored with us at any time.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected. Keeping information accurate is important for both your benefit and ours.
• Right to Erasure: In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Object to Processing: You may object to the use of your information for marketing purposes, and we will respect that.
• Right to Data Portability: You may receive the information you have provided in a structured and machine-readable format.
• Right to Withdraw Consent: For any information collected on the basis of your consent, you may withdraw that consent at any time.

To exercise any of the above rights, contact us at [email protected] or use our 24/7 live chat support.

09 Protection of Minors

jbuzz is a platform only for those aged 21 or above. We do not collect information from minors or allow them to register under any circumstances.

Date of birth is collected during our registration process for age verification. If evidence is found that a user has registered using false information, the account will be suspended immediately and the relevant information will be securely deleted.

A note for parents: If you believe your minor child has registered on our platform for any reason, please contact us promptly — we will take immediate action.

10 Policy Changes and Contact

10.1 Policy Changes

jbuzz may update this privacy policy from time to time in response to business needs, legal changes, or technological developments. For significant changes, we will notify you by email or by posting a notice on the platform.

Continued use of the platform after a revised policy is published will be taken as your acceptance of the new policy. It is therefore recommended that you visit this page periodically.

10.2 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali

Our privacy team generally tries to respond to your request within business days. For urgent matters, please use our 24/7 live chat support.

We believe that transparency and trustworthiness are the foundation of a long-term relationship. jbuzz is always committed to protecting your privacy.